Steps:
- Go to Company Reports > AME > Gross Potential Rent (GPR)
- Check the Potential Rent column for any abnormally high values
- If the potential rent value for apartment is abnormally high, click on the blue apartment number.
- Verify that rent was not charged to two apartments in the same month.
- If double rent was charged, remove rent from one account and re-pull report.
Screenshots:
Video:
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