10. Resident Deposit Audit – End Dep. Held Review

Steps:

1. Go to Company Reports > AME > Resident Deposit Audit (AME)
2.  Under the "End Deposit Held" column, there should not be:
   1. Any negative amounts.
   2. Any balances for PAST or CANCELLED residents. 
3. If there is a negative amount under the "End Deposit Held" column, please contact your Corporate Accountant for assistance.
4. If there is a PAST or CANCELLED resident with a balance, you will need to complete the FMO for that resident. Once the FMO is complete, re-pull the report and the PAST/CANCELLED resident will be removed.

Screenshots:

Example of negative amount under "End Deposit Held" column

Example of a balance for PAST or CANCELLED residents

Video: