Move-Out Inspections

Purpose (Why we do this):

To inspect apartment conditions upon resident move-out and accurately record and bill back damages caused by the resident during their tenancy.

To plan the turn process in order to guarantee a successful turn.

Policy (What you're supposed to do):

The move-out inspections are to be performed by the Maintenance Supervisor / Property Manager / Account Manager within 24 – 48 hours of move-out.

Photos or Videos of damages are to be recorded:

• Use a whiteboard in photos with Apartment Number / Bedroom Letter / Date
• Organize images by Apartment in OneDrive
• Upload to Property SharePoint or Dropbox

Early move-outs should be inspected when keys are received and work should begin immediately in these apartments.

Procedure (HRA Way!):

1. Performed by Maintenance Supervisor / Property Manager / Account Manager
2. Use your inspection template that your property chooses
3. Document damages for bill back
4. Document photos of damages
5. Upload all documentation to a secure source (TBD - i.e. Dropbox or Property SharePoint)
6. Begin Turn Process