Leasing Manager Skill Labs

This series is a brief overview of the main skills needed to excel in the leasing manager role! 

The Training Team has chunked these out by topic and brought in some HRA experts. This series will be helpful to seasoned leasing managers who would like a refresher, new leasing managers who still have questions, property managers who want to know how to better assist their LMs, and any other teammate in Horizon who has an interest in becoming a leasing manager. 

Click the links below to view each call:  

• Leasing Manager Organization
• Website/ILS Updates 
• Using The Source
• Message Center Best Practices
• Outreach Marketing
• Site Visit Protocol 
• Knowing Your Budget
• SOCI & Social Media 
• The Why Behind The KPIs
• Strategic Omnipresence Placement 
• Setting Entrata & Lead Management Expectations
• Housing Fair
• Reputation Management 
• Resident Mediation 
• PRS Inspecting & Reporting
• Standards of Excellence & Pricing Theory

All Skills Lab Recordings

Please reach out to training@horizonra.com if you have any questions or would like to request additional training.