If you need to add or remove an email account to/from one of the computer profiles, please follow these steps.
Open Control panel by clicking the search bar next to start and typing Control Panel.
Once that opens please click the "User Accounts".
Then click the "Mail" section.
Click the "Show Profiles" button.
Highlight any accounts in the list and remove them. If Outlook/the computer is shared and you just want to add an additional user, do not remove the account(s), just click the add button.
Note: If you only have one person using Outlook and have removed the account(s), close all these windows and open the Outlook app. It will prompt you to setup the new account.
If you are adding an account along side another account, press the Add button and you will be asked to enter a "Profile Name". This is just a place holder for the list of accounts. The best option is just your first name.
The next window will ask for your name and email address.
It might prompt for your password. Once you enter it you should see a screen similar to this.
Note: After adding the second or multiple accounts, you will need to select the bullet that says "Prompt for a profile to be used". This allows you to select the profle each time you open Outlook.
You can then click OK and close all the windows. Close and reopen Outlook and you should be presented with the prompt asking you what account you would like to open.
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