Health Navigator

Modified on Mon, 14 Apr at 12:25 PM

Welcome to your new Health Navigator, powered by PinnacleCare benefit.

Health Navigator is here to provide you support when you are dealing with the complicated world of healthcare. Horizon is providing this benefit, at no cost to you, as part of our commitment to your health and well-being. (You must be enrolled in a Horizon medical plan to qualify).

With Health Navigator, you receive access to a personal care advisor who will help you navigate the healthcare system, so you receive the best course of treatment for your medical needs.

Their team of care advisors are supported by in-house medical directors, MD, PhD and specialized medical researchers who provide access to nationally acclaimed specialist and medical Centers of Excellence.

Contact Health Navigator for any health-related need. Your dedicated Care Advisor can help you:

  • Facilitate appointments and expert second opinions with top specialists
  • Answer questions about your care
  • Prepare for upcoming appointments
  • Explore treatment plan and options
  • Assess the credentials of your doctor
  • Gather, organize, and forward medical records, when necessary


Visit sunlife.com/healthnav to connect with a Care Advisor or call 888-352-4969. Representatives are available Monday - Friday, 8:00AM - 6:00PM ET.

Or, get expert support, tools, and resources for your health and wellness all in one place! Download the Sun Life Health 360 mobile app for access to:

  • Health Navigator
  • Self-led toolkits and information to support your mental health
  • Physician-reviewed health and wellness content
  • Interactive features to support a healthy lifestyle


Resources:

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