- All repayment agreements must be approved by the regional manager.
- Repayment agreements should be primarily used for non-rent charges, specifically in instances of transfers with damages.
- Rent from a previous post month should never be included in a repayment agreement.
- Rent from a current period may only be included IF
- It complies with relevant state and local laws
- It gets written approval from the regional manager
- Description of Charges should include key details of who, what, when, & where.
- Ex – Resident moved out of prior apartment (A-101) on 10/29/2022. After move-out, damage and cleaning charges were assessed at $1000 and includes carpet cleaning ($300), master bedroom full repaint ($600), 4 drip pans ($20), and hall bathroom door replacement ($80).
- Any active repayment agreements must be listed and included in all delinquency summaries for operations.
See attached for an HRA repayment agreement example/draft.
Resources:
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