Message Center Templates

Purpose (Why we do this):

Message Center templates are email templates that allow you to quickly personalize and send out your communication while maintaining HRA's standards.

Policy (What you're supposed to do):

Message Center templates are used to convey information to a large number of leads and residents. It doesn't replace lead follow up.

Procedure (HRA Way!):

• Open Message Center
• Click on Create New Email
• Select Recipients/List
• Compose Message
  • Use Template
  • Choose from Template Library
  • Select Prospects folder
  • Click on the preferred template and it will highlight in red
  • Click on Use Selected
• Merge fields will automatically update to your property
• Update all items highlighted in yellow
• Add email banner
• Preview Email
• Send a test email
• Make sure all links/information is accurate

Step By Step Screenshots:

• Use Template

• Select Template

• Edit