Hold Harmless / Release of Liability Form

Purpose (Why we do this): 

The purpose of this form is to provide written documentation of an agreement made with a resident that is unhappy with their experience at a property. 

Policy (What you are supposed to do): 

This form should only be used when approved by a Regional Manager or Horizon Executive. This should be used when you are making an exception to a lease termination clause of your rental agreement, giving a significant rent credit for a situation that occurred or any other significant exception you are making to community policies to satisfy a customer. 

Resource:

• Hold Harmless Agreement